Shark Tank Pools offers full refunds (minus 3% processing fees) of pool packages if requested within 14 days of purchase, and only if a pool delivery has not been scheduled.

There are no returns accepted once a pool install has been scheduled.

Shark Tank Pools does not offer refunds 14 days after purchase or after a pool or heater has been delivered or installed, whichever occurs first.

Shark Tank Pools offers full refunds (minus 3% processing fees) on accessories if requested before shipment has been made.

Refunds requested after a delivery of accessories has been made are determined on a case by case basis.

There are no returns accepted once a pool install has been scheduled.

There are no returns accepted once a pool has been installed.

We don’t accept returns or exchanges on our pool covers.

Product & accessory shipping (items other than pool packages and heater systems) generally takes 1 – 3 days post purchase, unless otherwise stated on the item page.

Delivery may take another few days, depending on the distance of recipient address from Scottsdale.